Customer information
This Privacy Policy shall apply to all websites of BT Collection corporate group. The Policy covers the processing and protection of personal data in accordance with the provisions of REGULATION (EC) 2016/679 OF THE EUROPEAN PARLIAMENT AND THE COUNCIL from 27th April 2016, regarding the protection of physical persons in relation to the processing of personal data and the free movement of such data (Regulation).We highly value the privacy of our clients and we employ high standards for protection of personal information. Our policies and procedures outline the type of personal information which we collect and receive, the circumstances under which we collect and receive it, its usage and storage, the sharing of certain types of personal information, under certain limited circumstances, the procedures which you need to follow should you have questions or requests, regarding your personal information and/or our policies and procedures, as well as contact information for addressing any queries or concerns, regarding our privacy policy,personal information and data storage.In this Policy, BT Collection refers to registered company - BT Development Services AD, EIC 131290015, located at 1574 Sofia city, 3, Nikola Tesla Str., floor 9 - personal data(information) administrator and managing company of companies, owners of tour operators,hoteliers and ski zone operator namely: Balkantourist AD (tour operator), Win Travel EOOD(tour operator), Arbanassi Palace OOD (hotelier – hotel Arbanassi Palace, Arbanassi village), Borosport AD – operator of ski zone in Borovets resort, Grand Hotel Varna AD(hotelier – hotel complex Grand Hotel Varna, St.St.Konstantin and Elena resort), Rila Borovets AD (hotelier – hotel Rila, Borovets resort), Hotel International AD (hotelier – Hotel,Casino and Tower Suites. Zlatni Piasatsi resort).In this Policy, personal data shall be understood to mean personal information, including full name, personal ID number and ID document, home address, e-mail address, phone number,personal preferences and any additional data provided by the client, at the time of service provision, which is not publicly available.